Leadership, Team-Building And Coaching Skills For Managers And Supervisors

Seminar: ID# 1003666

This course is available in both in-person and video conference formats.

See All Venues And Dates

Agenda

• A look at your own coaching ability, measured against 20 traits shared by the best athletic coaches
• How to harness natural competitiveness as a positive, powerful force
• 4 insightful tips for follow-up employee coaching that keeps your "players" on track
• Why you must be demanding...and how to do it the right way
• 8 techniques to boost enthusiasm — for an individual or the entire team
• Self-management and empowerment: how to get others to direct and motivate themselves

• Your "game plan" — 5 simple steps for no-fail, successful plans
• How to ensure you've got the right people playing the right game: proven strategy tips that work in theory — and in practice
• As you build your "roster" — how to spot superstars and problem players, and identify strengths and weaknesses
• A key formula that ensures you'll make consistently good decisions
• 7 easy strategies that coaches/managers use to deal with pressure — before it escalates to stress and anxiety!
• The "Ex-Dem-Pra" employee coaching model that has motivated millions

• 5 compelling reasons why your employees want to be part of a team
• 15 ways to transform even the most divided work group into an enthusiastic, winning team
• 8 "symptoms" that signal weak or ineffective teams
• Team-building training that shows you how to recognize individual strengths and organize players into position
• The secret of winning acceptance as a coach/manager: promoting upward communication on your team
• Peer conflicts — how to defuse them before they affect the entire work group
• When to reward or praise individuals in front of the team

• Is counseling the right approach? The risks and benefits of counseling, from the experts
• "Non-directive" counseling: a proven approach that helps employees discover their own solutions
• How to recognize a developing crisis: 20 signs that point to an escalating problem
• 10 warning signals that an employee has personal problems affecting work performance
• High-impact coaching skills that deter goof-offs, time-wasters, and procrastinators
• What to do if nothing works — 4 final options

• When to attempt employee counseling, and when to leave it to professionals
• 4 subtle actions that encourage people to "open up"
• Inquiry "land mines" — 3 types of questions you should never ask
• How to deal with anger, crying, and other emotional responses
• Denial: what to do when someone won't admit to a problem
• When you close a counseling session: how to reach an agreement and get a firm commitment

• Tips to ensure you recognize employees with great potential
• Essential techniques for mentoring employees that keep high achievers enthused, challenged, and interested
• How to help the high achiever without alienating the team or "playing favorites"
• Strategies for successfully mentoring employees: incentives to offer when you can't give raises or promotions
• What you should expect to bring to — and take from — a mentor relationship